Shipping policy
Shipping & Delivery Policy
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Once an order is placed it cannot be cancelled.
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We have both prepaid and partial cod options on our website.
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Standard shipping is charged at ₹99 across India.
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Partial COD orders require ₹199 upfront; the balance is due upon delivery.
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If a Partial COD parcel is refused, the ₹199 upfront payment is non-refundable.
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Orders are dispatched within 10-12 working days, excluding Sundays and public holidays.
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Minor delays may occur during peak seasons or due to hand-printed product timelines.
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If an item is out of stock post-order, we may notify you or ship the remaining items with your consent.
Worldwide Shipping
We ship PAN India as well as Worldwide.
- We ship worldwide, with shipping charges calculated at checkout based on your location.
- International orders are not eligible for returns or exchanges unless shipped back to us by the customer, as we’re unable to arrange reverse pickups.
Once received, we can re-ship the order, with all shipping costs borne by the customer. - Any customs duties or taxes charged by the destination country will be the customer’s responsibility.
Order Tracking & Courier Issues
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A tracking link is sent via email/WhatsApp once your order is dispatched.
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Before dispatch, tracking may show as “not valid” or “not found” — the tracking is only visible once the product has been shipped.
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Delivery is attempted up to 3 times, and an active contact number is mandatory for OTP delivery.
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Failed deliveries will be returned to origin (RTO), and re-shipping + RTO charges are payable by the customer.
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For delivery concerns, contact amaraacustomercare@gmail.com
Mailing & Support Hours
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Orders are processed and packed between 11 AM – 6 PM, Monday to Friday, excluding Sundays and public holidays.
